Terms and Conditions

By using this website, you agree to these Terms and Conditions. These rules help ensure a safe shopping experience for every pet owner at Wag & Whiskers.
Wag & Whiskers Pet Supply reserves the right to modify these terms. We recommend reviewing our website terms and conditions frequently for changes.

We strive to provide accurate descriptions and pricing. We want your pet to receive the very best supplies available in our current inventory now.
Products are subject to availability and may be discontinued. We provide quality items for dogs, cats, and other small animals on a regular basis.
Images are for illustrative purposes only. Please read all descriptions carefully before finalizing any purchase on our pet supply shop site.
Our ecommerce terms and conditions require users to acknowledge that minor variations in color or packaging may occur during manufacturing.

Orders are accepted via our secure online checkout. This ensures your private data remains protected during every transaction you make with us.
We accept major credit cards, PayPal, and Shop Pay. Our payment gateway is designed for speed and consumer security for all of our customers.
Payment must be received in full before an order is shipped. This policy applies to all items listed under our current store regulations today.
Please double-check your billing address details. Incorrect information can lead to delays in processing your pet supply orders very quickly.

We ship within the United States only. At this time, we do not offer international shipping for our pet food or accessories in our shop now.
Standard processing time is 1–3 business days. We work hard to get your pet’s favorite toys and treats out the door as fast as possible for you.
Delivery times may vary based on location and method. Tracking information will be provided once your package leaves our supply facility today.
We are not responsible for delays caused by third-party carriers. External factors like weather can impact shipping times significantly for all.
Ensure your shipping address is correct. Any packages returned to us due to an incorrect address may incur additional courier shipping charges.

We offer returns within 10 days of delivery on unused items. Products must be in original packaging to be eligible for a full refund or a credit.
Clearance or perishable items may be final sale. We cannot accept returns on opened pet food or used grooming tools for health safety reasons.
Return shipping is the customer’s responsibility. We recommend using a trackable shipping service for all returned items sent back to our team.
Refunds are processed to the original payment method. Your bank may require extra time to post funds after our initial approval is completed.
If you receive a damaged item, contact us immediately. We will resolve the issue in accordance with these rules and general site policies.

Customers may create accounts for faster checkout. Storing your address securely makes future pet supply shopping much more convenient for you.
You are responsible for maintaining login confidentiality. Do not share your password with any unauthorized third parties for your protection.
Wag & Whiskers is not liable for unauthorized access. Notify us immediately if you suspect any security breach on your private user account.

The website may not be used for fraudulent purposes. Protecting our community and business from harm is a top priority for our management.
Content on this site may not be copied or reused. This includes all images, text, and logos owned by us and our various pet brand partners.
Respectful use of our platform is required by these rules. We reserve the right to terminate service for any site abuse found by our system.

Wag & Whiskers is not liable for any direct damages from product misuse or website use. Follow all labels on items you buy from our store.
Our ecommerce terms and conditions ensure quality. However, always consult a veterinarian for professional medical advice for your pets today.
Our liability is limited to the purchase price of the product. This clause is a standard part of our operational guide for all our customers.

We value your privacy. Please review our Privacy Policy for details on data collection and use for your peace of mind.
Understanding our terms and conditions privacy policy helps you see how we handle sensitive customer data and marketing preferences daily.
We use industry-standard encryption to protect your data. Your trust is essential to our mission of serving the local pet community well.

Reach out for questions. Contact us at:
Support@wagsandwhiskerspetsupply.com
Our team is ready to assist you with any inquiries. We typically respond to support tickets within two business days after being received.
Thank you for choosing Wag & Whiskers Pet Supply. We appreciate your compliance with our website terms and conditions and other policies.

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